Travel Check — Account & Data Deletion

Last updated: 2026-04-29

This page explains how to request deletion of your Travel Check account and all associated data.

How to request deletion

1. Send an email to [email protected]
2. Use the subject line: Account deletion request
3. Send the email from the email address associated with your Travel Check account (this is how we verify your identity).
4. Optionally, include the reason for deletion (helps us improve the app — but this is optional).

What will be deleted

• Your authentication account (email, name, hashed password)
• All your travels and packing item lists
• Any session/refresh tokens linked to your account

This action is permanent and irreversible.

What will be kept

We may retain a minimal record of the deletion request itself (timestamp, email hash) for up to 12 months to comply with applicable laws and prevent abuse of the deletion process. This retained data cannot be used to identify you or restore your account.

How long does deletion take?

We process all deletion requests within 30 days. Most are completed within 7 days. You will receive a confirmation email when the deletion is complete.

Partial data deletion

If you only want to remove specific travels rather than your entire account, you can do so directly in the app — open any travel and tap the delete option. Your account will remain active.

Questions?

If you have questions about the deletion process or need help, email [email protected].

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